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Add your printers directly using their IP addresses — no scan needed.
Cloud-based scanning can only reach devices accessible from the internet. Most office printers are on a local LAN and won't be directly reachable. Use "Quick Add" or "Add Manually" instead — enter the IP shown on the printer's screen.
Press the printer's Utility or Menu button → Device Information. The IPv4 address shown on screen is what you need.
You need the On-Premise Agent installed on a computer on the same WiFi network. It performs the SNMP scan locally and pushes results to this dashboard.